Adyen Payments for protel

From booking to check-out, and everything in between, take a unified approach to managing payments and surpass your guests’ expectations.

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Optimize your guest experience with our direct integration

Leverage new technologies to offer cashless payments throughout the entire journey.


The best experience

Give guests a personalized experience by offering their preferred payment methods, loyalty schemes, and more, to keep them coming back.

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One platform

Unify payments across properties and channels within a single platform, while reducing the number of partners you work with.


Reduce PCI scope

Leave worrying about payments data to the payments people: minimize exposure of card data and resources and reduce your PCI compliance scope. 


Get to know your guests

Harness the power of unified payments data to understand behavioral trends and connect with guests across channels.


One integration, many features

We've done all the heavy lifting, so you can spend your time serving your customers.

Facilitate cashless payments

  • In the event of a guest no-show, or if late charges need to be collected after checkout, payment cards on file will be charged

Pre-authorize the extra's

  • Make payment cards pre-authorized at check-in, with automatic top-ups for extra expenses during stays such as room service and spa facilities

View centralised reporting

  • See payments and reconciliation records across all properties and channels. Manage all of your terminals from one place

Steps to get started


Get in touch

We will help you set up a test account and how to apply for a live account, to get you up and running in no time.



Download the Adyen Integration on the protel marketplace below.


Configure and go live

After configuring your account settings and integration, you’re ready to go live and start processing payments!

Speak with our protel expert

Are you looking for test card numbers?

Would you like to contact support?