The Australia Retail Report 2023

Explore the key interests and top trends of the year for retail. Get an inside look at the industry and where it’s going, plus strategies to help your business succeed.

We asked
12,000+ businesses
and 36,000 consumers
from 26 markets 
about the state of retail

Retail in 2023

$2.3 trillion increase

in the retail sector worldwide if more retailers adopt unified commerce, and $44 billion in Australia


of Aussie shoppers made online purchases from overseas retailers in 2022


of shoppers want more rewarding experience when shopping


of shoppers experience fraud

Build your next business case with more insights and action points. 

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