Platform status

Our support center in Amsterdam is available 24/7. You can reach us via our website or by phone on +31 85 888 8138.

All systems are operational

Platform availability
Operational
Acquirer / Payments performance
Operational
Customer Area / Reporting
Operational
Settlement / Payout
Operational

Previous incidents

vendredi, mai 20, 04:56 PM (CEST) Interac - Elevated Error rate

Processing over Interac is back to normal since 20:10 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).


Interac has confirmed that they are experiencing a system issue and they are working to resolve it as soon as possible.

We will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).


We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Interac starting at 16:35 CEST.

We have contacted Interac and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

vendredi, mai 20, 04:19 PM (CEST) Interac - Elevated Error rate

Processing over Interac is back to normal since 16:30 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Interac starting at 16:00 CEST.

We have contacted Interac and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
jeudi, mai 19, 05:34 PM (CEST) GiroPay - Elevated Error rate

Processing over giropay is back to normal since 17:40 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GiroPay starting at 17:00 CEST.

We have contacted GiroPay and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
lundi, mai 16, 10:34 AM (CEST) iDEAL - Elevated Error rate

Processing over iDEAL is back to normal since 12:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through iDEAL starting at 10:10 CEST.

We have contacted iDEAL and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).
dimanche, mai 15, 05:50 AM (CEST) Pix - Elevated Error rate

Processing over Pix is back to normal since 11:00 CEST. We will continue monitoring and provide a new update if required.

Please follow new updates through our Status Page (www.adyen.com/status).

We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Pix starting at 05:05 CEST.

We have contacted Pix and we will provide an update as soon as it becomes available.

Please follow new updates through our Status Page (www.adyen.com/status).

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