Adyen, the payments company powering global commerce, today announced it has been working with Freelancer.com across China, Europe, India and North America. As the global freelancing and crowdsourcing marketplace leader, this partnership provides Freelancer.com with the payment solutions it needs to continue growing its business worldwide.
“Freelancer.com connects millions of businesses and employers with a pool of freelance professionals in 247 countries, regions and territories. Adyen helps us provide safe and seamless transactions between our users from different parts of the world,” says Matt Barrie, CEO of Freelancer.com. “The partnership has been integral to our ability to support different currencies on the site as we expand to more markets across the globe.”
Supporting a broad range of payment methods across the world, Adyen enables users of Freelancer.com – one of Australia’s most impressive online success stories – to pay via their preferred local payment method. This means that users of Freelancer.com have the opportunity to pay with any payment method regardless of currency or country of origin.
Freelancer.com can also integrate the payment experience across one single platform, enabling the company to collect useful data from how customers pay. With this cross-border solution and data, Freelancer.com is able to optimise payment processes for new and recurring transactions, in turn increasing customer satisfaction and sales.
Currently,Freelancer.com enjoys an average 97% approval of authorisation for local payment methods worldwide – a figure that would not have been possible without the ability to offer customers the chance to pay via their preferred local payment method. In the Netherlands for instance, Freelancer.com achieved 100% approval of authorisation as a result of providing IDEAL, an online payment method that many Dutch users prefer. With the increased data that processing payments via Adyen can provide, Freelancer.com will be able to maintain and even improve this already high standard.
“Freelance work is now global and borderless, enabling freelancers to access customers across the world. Freelancer.com is one of the leading innovative Australian companies that has rapidly expanded beyond its local market and grown globally. Global expansion comes with the challenges of reaching out to a wide customer base with distinctive payment preferences, and Freelancer.com recognises this,” said Warren Hayashi, President, Asia Pacific at Adyen. “As a thought leader in global payments, we have been collaborating with them to provide their users with a frictionless payments experience, integral to the overall brand experience."