Customer stories
Guzman y Gomez & Adyen: Serving up the fastest, tastiest dining experience in Singapore
“Adyen’s POS solution has had a significant positive impact on our business at GYG.” Find out how we are helping Singapore’s Guzman y Gomez team with payments in the new normal, managing meal-time peaks, end-of-day reconciliation, and more.
Guzman y Gomez (GYG) is a Mexican casual-dining chain that started in Sydney in 2006. Since then, the franchise has expanded its international footprint to Japan, the US, and foodie paradise – Singapore.
"When you visit any GYG, you'll notice that the team is energetic, passionate, and crazy about the food! It's our commitment to continually provide the best quality service, the best ingredients – and the best fast food experience – things just keep getting better.
Since launching in Singapore in 2014, we’ve been focused on growing the business, and building what we call our dream team,” shares Josh Bell, General Manager and Master Franchisee of GYG Singapore.
The brand has grown from its first location at Asia Square Tower, in the heart of the city’s Central Business District (CBD), to 11 locations islandwide, with another 4 outlets scheduled for the next 12 months.
"Our partnership with Adyen started in 2018 when we were introduced by our POS provider, Revel Systems. Back then, our POS team identified that we had a number of challenges with order-taking, communication of orders to our kitchen operations, and technology integration. We wanted to improve the speed of transactions, and communications with the various payments solutions.
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