An overview of the hospitality payments landscape
Understand the major players alongside hotels and the main touchpoints in the guest’s journey.
Practical tips
Follow best practices in offering local payment methods, combining online and in-person payments, staying PCI compliant, and using payments data to personalise your guest experience.
Local and regional insights
Discover the top payment methods, popular sales channels, highest spending customers, and much more.
Checklist
Evaluate your current payments framework and identify any gaps.
Why payments?
Reach more guests
62% of Australian guests won’t complete their reservation if they can’t pay how they want.
Gain competitive advantage
Only 34% of Australian hospitality businesses use payments data to improve customer experiences.
Cut down costs
42% of Australian hospitality businesses saw significant costs from preventable fraud and chargebacks.
Get the guide
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