Cathay Pacific Selects Adyen for Payment Solution Worldwide

Singapore - 25.11.2015
Partnership brings seamless payment experience to passengers from any device and location.

Adyen, the global payments technology company, today announced that Cathay Pacific, the Hong Kong-based airline that flies to over 180 destinations, has selected Adyen to deliver payment solutions in over 45 markets.  

Cathay Pacific has selected Adyen as its payments technology partner to deliver a consistent, frictionless payment experience for passengers across different device types and payment methods. With Adyen supporting 250 payments methods around the world, Cathay Pacific can now offer its passengers targeted payment methods according to their location and preferences.

The Adyen payments platform provides Cathay Pacific with access to world-class stability and performance. With advanced features to increase checkout conversion, Cathay Pacific can make data-driven decisions to improve authorization rates and grow revenue. 

“Cathay Pacific strives to provide the best services to passengers at all times. Through our partnership with Adyen, we can now provide an optimal payment experience, regardless of where our passengers are, and the payment methods they prefer,” said Catherine Hornby, Manager, Digital Retail for Cathay Pacific. “Because Adyen’s rich functionality is all available in a single platform, we are able to quickly deploy new features and measure their impact globally.”

Voted ‘World’s Best Airline’ by Skytrax for the fourth time in 2014 – more than any other airline – Cathay Pacific understands that delivering a seamless payment experience to customers around the world is a valuable opportunity to improve customer satisfaction at a critical touchpoint in the customer journey.

“It is crucial for premier global merchants such as Cathay Pacific to deliver a truly seamless experience, and support the payment methods that their customers across different markets expect and prefer,” said Warren Hayashi, President, Adyen Asia-Pacific. “We are excited that Cathay Pacific has selected us to be their global partner to provide local payments everywhere. We look forward to providing an optimized payment experience to their passengers, wherever in the world they make a purchase.”