Implementation Engineer

New York

This is Adyen

Speed is the foundation of our company. We think fast. We work fast. We launch fast. Our merchants’ demands shape our development path, and we never stop until the job is done. We’re creating our own path, with a global team driving sustainable growth. We don’t do hierarchy, egos or boundaries. “Not possible” is not in our vocabulary — “freedom” is. This is who we are: honest, direct and always bringing an element of fun into our work. If you’re ready to join the power of fast, keep reading 

Implementation Engineer

Adyen is looking for a knowledgeable, resourceful, fun and inspiring Implementation Engineer to join our great team.  As an Implementation Engineer at Adyen, you’ll be responsible for the technical implementation of international merchants, across multiple industries and channels. This position will be crucial in developing the Adyen brand across the globe and working with a team of experts

What you’ll do

  • Manage and drive Implementation of Adyen’s products and solutions and act as a knowledgeable advisor to clients on the capabilities offered by the Adyen platform
  • Identify and select appropriate implementation and deployment options for the merchant’s solution
  • Serve as the first line of support for merchant technical personnel throughout the implementation process, leveraging knowledge and expertise to create the best possible merchant experience
  • Work directly with internal development teams to deliver technical specifications of merchant requirements for the Adyen platform
  • Partner with the Sales team to grow the merchant base by attending sales meeting and provide merchants with innovative solutions
  • Deliver and lead product training and assistance to merchants, channel partners and internal stakeholders
  • Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating merchant needs, and communicating these to product and management

Who you are

  • Minimum 2+ years of experience in a technical role
  • Experience working in technical client facing role translating technical jargon into clear business benefits.
  • Knowledge of internet technologies and customer relations technical processes (such as SQL / HTML / JavaScript / PHP)
  • Bachelors in a technical field
  • Strong analytical skills and problem-solving skills.  
  • Ability to work cross functionally with Product, Sales, IT and Operations
  • Strong written and verbal communication
  • Experience in software development is a plus.

Who we are

Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, Casper, Bonobos and L'Oreal.

Ready to meet us?

If you are excited about this role, apply by clicking the below link. We can’t wait to meet you!

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