Customer Area icon  Customer Area

Use insights to drive your business growth

Manage your payments and access real time data across all channels from your Adyen Customer Area.

Person with team mate checking payments reporting on screen

Understand your customers, channel performance, and real time payment behaviour

Simplify your reconciliation, risk management, and monitoring

Customise your interface to match your business needs.

Assign users to manage risk, perform refunds, add payment methods and more

Connect your online and offline payments for 
a true unified commerce view

Access 24/7 support and education courses.

Make meaningful decisions

With all of your business data at your fingertips, finding out revenue generated by each channel and the number of payments made with each payment method will be a breeze.

Adyen Customer Area report with data

Simplify your operations

Automate the management of your payment data while automating manual processes so you have more time to run your business.
 

Understand and predict
your cash flow.

Manage chargebacks and risk.

Export or connect data
to third-party systems.

Manage your payment terminals.

Payments report with graph

Action on your insights

Get to know the customer behind each payment with unified data from all of your sales channels and markets.
 

Understand channel performance.

Examine payment method effectiveness.

Uncover high-spending
and frequent purchasers.

Test the impact of your loyalty programs.


Take full control

From overview to in-depth: all you need to set your account up for success, and analyze and optimize every step of your payments flow. 

Add new payment methods

Effortlessly enable the payment methods your customers know and trust as you grow into new markets.

Create local accounts as you expand globally

An account set up that matches your business needs and structures. 

Create users with ease

Guided step-by-step user creation and access management in a crystal clear interface. 

Plays nice with others

We partner with leading technology solutions to give your customers the best experiences. Our in-house built integrations extend the Adyen platform and automate manual processes, saving you valuable time.

Dashboard Essentials for franchisees

Dashboard Essentials is a slimmed down version of the Customer Area. It’s simplified interface has all the tools franchisees need to run their daily payments operations from reviewing high-level reports to performing refunds.

Handles disputes

Export financial reports

Manage your fleet of payment terminals

Know what you’ll get paid

EDUCATION

Get the most out of Adyen

Master your Customer Area with our range of free webinars and in-house training sessions. Adyen Education is a suite of in-depth courses designed to empower you to use the Adyen platform to its full potential.

Let’s get learning

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